FREQUENTLY ASKED QUESTIONS
We aim to display and describe accurately the color of products on the website, however color representation varies from monitor to monitor, so there may be some slight variation from the actual product you receive. Due to our large scale pattern repeats and the hand-printed and hand made nature of our products, the crop of the pattern will vary from product to product, and print variations may occur. This is not considered a fault, it adds to the characteristics of each product and is part of what makes every single RSG Solutions Pvt. Ltd product special and unique.
Fill out the Online Return Form
- Get an Return Ticket Number by initiating the process by contacting us by phone or live chat
Pack Your Item Properly
- Place your item back into the original manufacture’s packaging. Then place it and your invoice into an outer shipping box. Be sure to pack it properly so your item won’t get damaged.
Ship Your Item With Return Label
- Securely affix your return label to the outside of the shipping package. Return shipping fees are the responsibility of the customer. We recommend you ship via insured ground service with a tracking number. We can not be responsible for the lost packages.
Return Address:
RSG Solutions Pvt. Ltd.
1st Floor, Plot No. 2,
Site Number 37&38,
Local Shopping Complex
Kalkaji, New Delhi – 110019
Landmark: Behind Kalkaji Post Office
OR
RSG Solutions Pvt. Ltd.
De Elmas, 502, 5th Floor,
Pahadi Village Opposite Udhyog Bhavan,
Sonawala Cross Lane -2
Goregaon (E) Mumbai – 400063
